This Privacy Policy explains how ‹YOUR REGISTERED LEGAL ENTITY NAME›, operating as Quantum Host (“we”, “us”), handles your personal data when you use quantum-host.net and our services. We are committed to protecting your privacy and processing your data lawfully and transparently.
1. Information We Collect
- Account & contact data — name, email address, phone number, and billing details you provide when registering or purchasing.
- Payment data — processed by our payment partner Razorpay. We receive confirmation and limited transaction metadata (e.g. status, last four digits), but we do not store your full card or bank credentials.
- Technical & usage data — IP address, browser and device information, and interactions with our site and control panel, used for security and service operation.
- Support data — the contents of tickets, emails, and messages you send us.
2. How We Use Your Information
- To provide, maintain, and secure the Services and your account.
- To process payments, renewals, invoices, and refunds.
- To respond to support requests and communicate service notices.
- To detect, prevent, and address fraud, abuse, and security incidents.
- To comply with legal, tax, and regulatory obligations.
- With your consent, to send product updates — you can opt out at any time.
3. Payments & Razorpay
Online payments are handled by Razorpay Software Private Limited, a PCI DSS compliant payment processor. When you pay, your card / UPI / netbanking details are submitted directly to Razorpay under their own privacy policy. We recommend reviewing it to understand how they handle your payment information.
4. Cookies & Similar Technologies
We use essential cookies to keep you signed in and to keep the site secure, and we may use limited analytics cookies to understand aggregate usage. You can control cookies through your browser settings; disabling essential cookies may affect functionality.
5. How We Share Information
We do not sell your personal data. We share it only with:
- Payment processors (Razorpay) to complete transactions.
- Infrastructure and service providers that help us operate (e.g. datacentres, email, analytics), under confidentiality obligations.
- Authorities where required by law, regulation, or valid legal process.
6. Data Retention
We retain personal data for as long as your account is active and thereafter only as needed to meet legal, accounting, tax, and dispute-resolution obligations. When no longer required, data is securely deleted or anonymised.
7. Data Security
We apply technical and organisational safeguards — encryption in transit, access controls, and monitoring — to protect your data. No method of transmission or storage is perfectly secure, but we work continuously to protect your information.
8. Your Rights
Subject to applicable law, you may request to access, correct, export, or delete your personal data, or object to or restrict certain processing. To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.
9. International Transfers
Our infrastructure spans multiple regions. Where data is transferred across borders, we take steps to ensure it remains protected consistent with this policy.
10. Children's Privacy
The Services are not directed at children under 18, and we do not knowingly collect their data. If you believe a minor has provided us information, contact us and we will remove it.
11. Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date shows the current version; significant changes will be communicated where appropriate.
12. Contact & Grievances
For any privacy question or grievance, contact us at [email protected] or:
‹YOUR REGISTERED LEGAL ENTITY NAME›
‹STREET ADDRESS›, ‹AREA / LANDMARK›, ‹CITY›, ‹STATE› ‹PIN CODE›, India
‹YOUR SUPPORT PHONE, e.g. +91 98765 43210› · [email protected]